Focus on your patients
The workload of medical professionals and their staff is higher than ever. You have to manage calendars, schedule appointments, answer the phone, make sure the practice remains digitally accessible… and in the meantime, you really just want to concentrate on the patient in front of you. Because ultimately, that’s what it’s all about. Focus on care, that’s what you do with Ubecare.
Focus on your patients
The workload of medical professionals and their staff is higher than ever. You have to manage calendars, schedule appointments, answer the phone, make sure the practice remains digitally accessible… and in the meantime, you really just want to concentrate on the patient in front of you. Because ultimately, that’s what it’s all about. Focus on care, that’s what you do with Ubecare.
All-in-one solution for
medical professionals
- IT-support
- Cloud telephony
- Online calendar
- Telephone appointment management
- Other services
- Partner Advantages
IT-support
Smooth functioning IT systems are indispensable in a medical practice today. A computer that no longer starts up, a printer that blocks, internet that goes down, a mailbox that doesn’t work: these are the sort of things that you really don’t need. At the same time, it’s more important than ever to protect confidential data against cyber-attacks.
We deliver unlimited support on your devices. Thanks to active monitoring of your systems, we solve problems before you even notice them. This also means that issues can be fixed quickly and efficiently when you report them. No unexpected or high bills for interventions, no support bundles you don’t use: just peace of mind. Because we’re always ready.
The security of your systems and confidentiality of your data is our biggest concern.
Cloud telephony
Call at a lower cost and get more out of YOUR telephony thanks to the cloud and VolP. A telephone exchange in the cloud is budget-friendly and scalable. Always dial out using your own number , even on the go via the mobile app. convenient for you and your patients.
Your cloud telephony is seamlessly integrated into your calendar system. Your telephone becomes more intelligent: thanks to automatic caller recognition , the diary automatically retrieves the details of existing patients, so that you or your secretary can schedule an appointment quickly and easily. Your patient can also book an appointment by phone after your practice’s opening hours via an automated system.
Online calendar
Answering the phone and scheduling appointments takes up time that you and your staff could be spending with patients. So, optimal management of your appointments contributes to the smooth running of your practice. Patients make their own appointments online, fewer no-shows through timely appointment reminders, keep control. Integration of the online calendar into your switchboard , in your EMD , with the tele-secretarial services or in the information screen in the waiting room complete the efficient system. Powered by lntrolution bringing you more than 20 years’ experience and processing more than 10 million appointments a year. Already an Introlution customer? Then you easily transfer your calendar to the all-in-one solution!
Video consultations are integrated into the online calendar free of charge. So you start video consultations immediately from your calendar system. All conversations (video, audio or chat) are fully encrypted and run directly between sender and receiver. You can also send encrypted documents via this tool.
Telephone appointment management
Phone calls from patients distract you from the patients in your practice. And because of the many callers, appointments are running longer and longer. Through Ubecare’s telephone appointment management, appointment-related calls automatically reach our patient-friendly staff. Other calls (requesting home visits, requesting results, etc.) are sent directly to you via a simple selection.
A unique service through which we provide telephone support in managing appointments. You decide when to use our employees and you pay per call. No hassle with formulas, credits and procedures. And extremely flexible: a spike in calls? A secretarial staff member on sick leave? Or normal and permanent relief? You choose. Available 24/24, 7/7. Powered by Solutel with more than 15 years’ experience as a medical telesecretary.
Other services
Website: Inform your patients about the ins and outs of your practice with an attractive website: news, practical information, holiday arrangements, etc.
included
Information screen : With our software, a screen in the waiting room becomes a truly informative screen to inform your patients about how the practice works, informative videos or show the weather and news while they wait.
included
Internet : We also offer you a fast and stable internet connection. Geo-optimised for your all-in-one solution.
Partner Advantages
As an Ubecare user, you get preferential rates at selected suppliers of medical materials and services. The offer continues to expand, so keep an eye on this page.
Need more time for yourself and for your patient?
Need more time for yourself and for your patient?
Why choose Ubecare
Total solution
About Ubecare
A lot of healthcare professionals, probably including you, often feel overwhelmed as a result of their massive workload. We want to take some of your time-consuming tasks off your hands so that you have more time for your patients. We want to make sure that consultations run more smoothly and with fewer delays, that there are shorter waiting times for patients, and that you can get back to a better work-life balance.
Ubecare came into being through the joint experience of Introlution and Solutel. Both companies have been active in the medical sector for 20 years and together they support some 3,500 healthcare providers today. So we know better than anyone else what’s going on in YOUR field, and that we need to develop services that really help your practice.
What customers say
about Ubecare
Everything is running perfectly. We are very satisfied!
P V, GP practice Hasselt
Everything runs really smoothly! We are hugely satisfied with the system.
GP KVE, GP practice Sint-Katelijne-Waver
Work can really become a hobby now!!!!
Rudi Meeussen, GP practice Opwijk